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Terms & Conditions

Terms and Conditions
Last updated on 5th November 2012 

We recommend that you print and keep a copy of these Terms and Conditions for future reference.


Terms and Conditions


Welcome to Deals 4 Today. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Deals4Today’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Deals4Today’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 38 Hextall Road, Leicester, LE5 6AF. The term ‘you’ refers to the user or viewer of our website.

We’ve tried to keep our Terms and Conditions as clear as possible, and give you all the information we can (but not too much) about your online transactions so that you completely understand the whole process, from order to delivery and beyond.  It’s really important to us that your online shopping experience meets expectations, so please spend a few minutes and read on. You’ll need to accept our T’s & C’s every time you make a purchase – they might change from time to time, so do check the date at the top of the page.

 

Our contract after you have ordered

Firstly, don’t panic if you make any mistakes during your order, you can correct any input errors right up until you confirm payment.

Once you’re happy everything is correct and you’ve submitted an order you’ll be given an Order Reference Number and details of the products (and/or services) you have ordered. You’ll then receive an email recognising receipt of your order. We will then send a further email confirming your order and this is when our contract with you begins. This second email also lets you know how your products will be delivered to you.  If we have to cancel all or part of your order for any reason, we will email you to let you know. 

Sometimes we have to hold our hands up and admit we have made a mistake by unintentionally publishing inaccurate information on the site (e.g. the price, description or availability of a product you have ordered).   In this instance we may have to cancel your order at any time up to the point we send you the product(s), even if you have received your Order Confirmation email, and you will receive a full refund of any charges already paid.

 

Prices & Payment

As you would expect all our prices are in UK pounds. The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose e.g. premium delivery. You’ll see all these in your Shopping Cart before you submit an order. Payment is deducted once an order is submitted.

When deciding whether to accept your order we may use certain information about you, including any information received from 192.com. For example, we may pass on your details for them to check against certain public and private databases. This will help to protect you and us from fraudulent activities.

 

Restrictions - Age Requirements and Limits on Orders

Some of our products have a minimum age requirement (computer games for example), and by ordering you are confirming that you are of the required age. Your age may be checked using 192.com.

Please note that we are only able to accept orders for a maximum of 2 PAYG mobile phones.

 

Delivery

In short, small items, such as ipods, software and so on are usually delivered by courier or by post, generally within 3 days to UK addresses only.  

A courier delivery lets you track your order by clicking on the link from your confirmation email.  If your item is being delivered by Royal Mail you will be unable to track delivery but you should expect it within 3 days.

We will notify you of the delivery method we are going to use when we send you the order confirmation email. If you buy a number of items it is possible that you’ll receive your goods separately.

For large products we will inform you about delivery dates as part of the order process.  We deliver to the mainland UK. Unfortunately we cannot deliver to the Channel Islands or Isle of Man.  We cannot deliver small or large items to BFPO (British Forces Post Office) addresses.

Missing, Damaged or Incorrect Orders

We do everything we can to ensure your order arrives at your door complete and in pristine condition.  If you don’t receive all of your products at once, you can check that they have been dispatched using our tracking facility detailed in the confirmation email. If it’s not on its way, you can contact us from the 'Contact Us’ facility on the website. In the unlikely event that the product is faulty, please follow the instructions in the delivery documents.

 

Returns and after sales Policy

If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund ( excluding Postage & Packeging charges) or exchange your purchase ( Excluding Postage & packeging charges) as long as it’s unopened and in its original packaging. This option is available for 21 days after delivery.  

Following the Distance Selling Regulations, we will accept items back even if you have opened the goods to inspect them.  You are entitled to a refund as long as you return your goods within 7 working days* from the day of delivery. The goods must in an ‘as new’ condition and returned in the original, undamaged packaging, along with any accessories and free gifts received with it. The product must not have been used or installed or had any data inputted.  Whilst the goods are in your possession you must take reasonable care of them and not use them. DVDs, CDs, memory cards and software must still be sealed.

* Working days means all days other than Saturday, Sunday and public holidays

We’ll provide a full refund for the cost of the product if still not dispatched, if dispatched then excluding the delivery charges paid. However we do have the right to retain any charge paid for services which have already begun or been completed.  Refunds take 3-5 working days to be credited to your payment card.

We cannot refund/cancel your purchase:

  • If you return your product without proof of purchase 
  • There is a contract for services with the product and you have started using the services; this would include, for example, a mobile phone subscription 
  • The seal has been broken on any DVDs, CDs, memory cards or software, including games, or on any personal hygiene products such as shavers 
  • the goods were a special order to your specification

Faulty Goods

It’s bad enough that your product develops a fault, so we try to make our returns or repair service as painless as possible.  

You always have the option of an exchange or refund if the fault occurs within 21 days of delivery. In all cases we reserve the right to inspect the product and verify the fault. 
For a refund or exchange, the product must be in otherwise 'as new' condition, complete with any accessories and free gifts offered and if possible, with the original box and packaging.

If a DVD, CD, or software item is faulty under guarantee we will happily exchange it for the same title or offer a refund.

We do not cover faults caused by accident, neglect, misuse or normal wear and tear. Consumable items, such as non-rechargeable batteries and ink cartridges are covered by guarantee for 3 months after delivery.

Items sold on this website are generally intended for normal domestic and consumer use and not for resale or commercial use.

*Often repairs will be carried out by the manufacturers’ own service teams with whom we have arrangements in place to ensure your product is repaired by skilled and qualified engineers. If we refer you to such a repair centre when you call us, please be assured we are not fobbing you off. If you’re not happy with their service we urge you to let us know. 

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM TRADING STANDARDS OR CONSUMER DIRECT.


This Website


We and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.


General


These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Your data protection rights are set out in our Privacy Policy. 

Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Deals 4 Today website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.



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